Frequently Asked Questions
Here are a few frequently-asked questions. If your question is not among them, send us a note and we’ll get back to you as soon as possible. We may even add your question to this FAQ page so you, too, can be famous.
Why is MOD Machine completely different from any other video distribution option?
Short answer:
In contrast to every other attempt to sell digital video over the internet, our machine is the only one we know of that really works. People regularly check out with hundreds of dollars of downloads in their cart, then come back and buy more.
The only people who have really made digital sales work are:
- Apple, selling songs through iTunes
- Amazon, selling books through Kindle
- Leaping Brain Labs, selling DVDs through MOD Machine.
Just like iTunes is for CDs, and Kindle is for books, MOD Machine is the “killer app” for video. NOT something on a web page, but a REAL APP.
People know the difference.
How much will our video title sales increase if I offer my products through MOD Machine?
Your results will vary.
Here are a few relevant questions:
- How much will your sales increase when your customers find they can enjoy your product right away without waiting for shipping? Have it ready to watch at the click of a mouse instead of hassling with a physical disc?
- How much will your repeat sales increase when your customer sees your catalog every time they view your other products and they know they can be enjoying another product within minutes?
- How much will your international sales increase when your products cost half as much and are delivered in minutes rather than weeks?
- Most importantly, what if all the time your organization spends dealing with the hassles, distractions and problems of physical media were eliminated and that time could instead be devoted to promotion and creating new products for your catalog? What would that increase in focus on your core competencies mean to your bottom line?
Is my content protected against piracy?
We apply our BrainTrust™ proprietary video encryption to your movies before we upload them to our servers. If someone ever was able to gain access to your content, the files would be useless and unplayable, because they are stored in a scrambled, encrypted format. Once downloaded to the user’s hard drive, the files are still encrypted and only readable via the MOD Machine Player by a legitimate owner. We are not aware of a better DRM scheme than ours. Where Windows Media DRM is easily crackable, and doesn’t run on Macs, BrainTrust™ works great on Windows 8, Vista, Windows XP and Mac, and is virtually uncrackable.
500 million DVDs are being shared every month over P2P (peer to peer) networks. If you have a popular DVD, how many sales are you losing every day?
How much money will we save delivering our products through
MOD Machine compared to shipping DVDs?
This will vary. The total cost per disc for most publishers, including all costs, varies widely.
There are many costs of dealing with physical inventory, some obvious, like replication, shipping, warehouse facilities, equipment, packaging and other supplies, shipping personnel, and customer service.
The less obvious, secondary cost burden is all the time spent with all the aspects of management of inventory, hiring and managing shipping personnel, extra bookkeeping and requisitions, dealing with problems in replication and shipping, and the constant distraction from the core mission of the organization.
In a typical case we would ballpark total cost savings at the bottom line of at least 10% – 20%.
If you will be shipping DVDs along with delivering via MOD Machine, whatever portion of your sales going through MOD Machine will almost certainly be much more profitable, increasing the overall profitability of your company.
Do customers leave my web site to download MOD Machine?
No. Your catalog is downloaded right from your website, so customers never leave your site.
What assets are needed to create my catalog?
What assets are needed for each product?
A complete list of product assets is
here.
How long will it take to launch my MOD Machine Catalog?
This depends on factors like our current backlog, and the complexity and quantity of your products, but is usually from several weeks to a few months. After a brief consultation we’ll be able to give you a reasonable estimate.
Will I still be able to build a mailing list with my customers?
Yes, your
Publisher’s Toolbox will allow you to export customer contact information for any purchase made through your digital catalog.
What about copyright, ownership of content, exclusivity, length
of agreement etc.?
Your products remain 100% yours, just like if you produced a DVD. You are free to publish your content anywhere else in any format you choose, and you can decide to discontinue publishing through MOD Machine at any time without notice, for any reason. We are simply your agent, and have no rights to your content. (Except the ability to brag that we have you as a customer for promotional purposes

)
How can I be sure I am getting all the sales revenue?
You have access to your secure Toolbox with the Real Time Account Viewer that will report purchases as they happen, in real time, 24/7. We encourage our customers to test the integrity of our bookkeeping at any time, by having a friend or colleague purchase a product, perhaps in the middle of the night or on a holiday, then immediately check your Toolbox and you will see that all purchases show up immediately. We have designed our system so that there is actually no possible way for a sale to complete without being recorded on your statement.
There is never any mystery or guessing, your Toolbox is a transparent real-time window into your product sales.
How secure is MOD Machine for e-commerce?
We can’t imagine a more secure way to purchase anything. When a customer places an order through MOD Machine, it is far more secure than typing their credit card number into a common browser like Internet Explorer, Firefox or Safari for which many underground hacks are available, or giving out their credit card number on a cell phone or land line where it is easily intercepted.
What are the limitations on what I can sell through the MOD
Machine or present in the MOD Machine Player?
If it’s downloadable it, we can deliver it.
Can I put movies on my iPod, iPhone, iPad or other portable
device?
Can I host my content on my own servers?
If your servers have adequate space, bandwidth and reliability, you are welcome to host your own content.
Have a question that isn’t listed here?
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